![New Project.png]](https://knowledgebase.edutrak.com/hs-fs/hubfs/New%20Project.png?height=40&name=New%20Project.png){kind=small}
Family Accounts
Anything related to managing a family account
- How to add a Family contact to an existing Family/Student
- How can families unsubscribe from low balance notification emails?
- How do I remove a registered contact from a family?
- How do I move a student from one family to another?
- How do I set up (or modify) my Balance Notification Settings (Emails, Voice, SMS)?
- How do I know who the food service low balance email notifications will go to?
- Setting Limits through the Parent Sign On Using PowerSchool-SSO
- Setting Limits through the Parent Sign On
- How do I assign a new student to a family?
- How do I combine two families?
- How do I create an account for or add new students and/or families?
- How do I create a lunch account for school staff members?
- How do I refund a family account (video tutorial)?
- What are Family Keys and how do I create one?/How do I add a family contact (user) to an account?
- How do I create an internal family note that is only visible to school administrators?
- A family account says it is "limited", needs activation and/or the email has not been confirmed. How do I fix this?
- How do families customize their balance notification settings?
- How do families use the Auto-Refill option to automatically replenish their family food service balance?
- How do families make online food service payments?
- How do I split a family account?
- How to delete or undelete a family account (video tutorial)
- Why is a parent not receiving their low balance notifications?
- How can I be sure parents are getting their low balance text message notifications?
- How can I be sure parents are getting their low balance phone call notifications?
- How do I create and use a donation account?
- How do parents create a smartschoolk12 account?