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How to use student on Hold option

How to use student on hold option. Allow school to place a student on hold and prevent Parent or student from making a purchase of any item/fee until school removes the Hold.

Student on Hold can be change in the Student Detail box in the district site

Click on the pencil to edit the Student Detail: Toggle between Not on Hold and On Hold

 

Fee item with student on hold option: Click here on How to create Fee Items

 

If a student is not on hold: See above to find if student is on hold or not:

 

1. When parents sign into their SSK12 (Smart School K12) account. If they were to click on Optional Items and add a fee: They'll see the following screen below after adding the fee.

 

If a student isn't on hold:  The parent can make the purchase for the student

 

 

If a student is on hold: See above to find if student is on hold or not:

 

1. When parents sign into their SSK12 (Smart School K12) account. If they were to click on Optional Items and add a fee: They'll see the following screen below after adding the fee.

 

If a student is on hold: As you can see below. The 'Click to pay' is gray out and there's a ? next to it. If you hover over the ? You will see a message telling you that the item/fee cannot be purchase because student is on hold. 

 

 

Check here for how to add Fee Item:

 

Check here for turning on/off On Hold Allowed to Purchased for Fee Item: