ESC1000 – Limit User Access permissions to ESC1000

Restrict a user’s access to only reports and their assigned serving line by setting them as a Limited User

Step 1: Log in to your ESC1000 account.

Step 2: Go to User Management

Step 3: Either create a new user or edit an existing user. To edit an existing user, click on the User ID

Check the Limited User Box

Step 4: If creating a new user, select "Create New User" under User Management and fill out all required fields, and check the Limited User checkbox. 

 Step 5: Have user login to the ESC1000 to confirm their access. They will only see access the following permissions:

• Access directly to their serving line
• Access for closing and processing lines 
• Access to the reports
• Links to remote support and admin site(if they are have a user for the admin site)